Terms and Conditions

Effective and last updated: August 12, 2026

Please read these terms before using this website or submitting an inquiry. By accessing or using this website, you agree to these terms. Final order terms are confirmed separately.

1. Acceptance of terms

By accessing or using this website, you agree to be bound by these terms. If you do not agree, do not use this website.

2. Website use

Use this website lawfully and do not interfere with its operation, security, or content. You agree not to scrape or harvest data from this site, attempt unauthorized access to any part of it, or use it for any malicious or fraudulent purpose.

3. Product information and availability

Images and descriptions are for reference. Sizes, colors, brands, packaging, and availability may change. Listings do not guarantee stock.

4. Pricing, quotes and orders

Pricing is confirmed through a current quote or order review. Submitting a cart, checkout, or inquiry is a request and does not itself create an accepted order. Minimums and substitutions are confirmed separately.

5. Payment, taxes and tax exemption

Payment timing, methods, and taxes are confirmed during order review. Tax exempt buyers must provide valid documentation.

6. Shipping, delivery and pickup

Delivery, freight, and pickup arrangements depend on the order and destination. Any timing estimate is informational until confirmed.

7. Returns, damage and cancellations

Return eligibility, damage reporting windows, restocking fees, and cancellation terms depend on the product and the confirmed order terms provided to you at the time of purchase. Inspect deliveries on arrival and contact Pawal promptly if there is a shortage or damage.

8. Intellectual property

All content on this website, including text, images, logos, and product photography, is owned by Pawal International Trade Inc. or used with permission. You may not reproduce, distribute, or use this content for commercial purposes without our written permission.

9. Text messaging terms

Program description: Pawal International Trade Inc. operates two text messaging programs, an informational program and a promotional program. You receive messages only from the program or programs you specifically opted in to.

How you opt in: Text messaging consent is collected through two separate checkboxes on our contact form at pawalwholesale.com/contact. One checkbox covers informational messages and one covers promotional messages. Neither checkbox is checked by default, neither is required to submit the form, and neither is a condition of purchase. Each checkbox is an independent consent, so you may agree to one, both, or neither.

Informational messages may include inquiry responses, product availability, order updates, delivery coordination, warehouse pickup, account support, and customer service.

Promotional messages may include product announcements, wholesale offers, new inventory, and business updates. These are sent only to users who separately selected the promotional checkbox.

Message frequency: Message frequency varies based on your inquiry and account activity.

Message and data rates: Message and data rates may apply.

How to opt out: Reply STOP to any message from us at any time. You will receive one confirmation message and no further texts unless you opt in again. Opting out of text messages does not affect your ability to place orders or to reach us by phone, email, or through our contact form.

How to get help: Reply HELP for assistance, or contact our support team using the details in section 15.

Carrier disclaimer: Messaging is supported by major United States carriers. Carriers are not liable for delayed or undelivered messages.

Age requirement: You must be 18 years of age or older to opt in to text messages from Pawal International Trade Inc.

Program changes: We may modify or discontinue either messaging program at any time.

Privacy: Our Privacy Policy governs how we handle personal and mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

10. Third party links

This website may link to third party websites we do not control. We are not responsible for the content, policies, or practices of any third party site.

11. Disclaimers and liability

The website is provided as is and as available, without warranties of any kind. To the extent permitted by law, Pawal is not responsible for indirect, incidental, or consequential loss arising from website use. Confirmed transaction terms govern product and order obligations.

12. Indemnification

You agree to indemnify and hold Pawal International Trade Inc. harmless from any claim or demand arising from your use of this website or your violation of these terms.

13. Termination

We may restrict or terminate access to this website for any user who violates these terms.

14. Governing law and changes

Applicable Ohio law governs these terms, without overriding protections that cannot legally be waived. We may post updates to these terms. Continued use of the site after updates take effect constitutes acceptance of the revised terms.

15. Contact and customer support

For questions about these terms, your order, or our text messaging programs, contact Pawal International Trade Inc.:

Mailing address: 12402 Triskett Road, Cleveland, Ohio 44111

Email: [email protected]

Phone: (216) 210-2281

Online: Contact page

See also our Privacy Policy.